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Your Questions Answered

Frequently Asked Questions

Get answers to common questions about our regenerative wound care services, Medicare coverage, and what to expect.

FAQs

Frequently Asked Questions

Quick answers about coverage, timelines, visits, and qualifying wounds. Tap a question to expand.

What does Medicare Part B cover for wound care?

Medicare Part B typically covers advanced wound care treatments when they are deemed medically necessary by your physician. This includes:

  • Regenerative cellular therapies (stem cells, amniotic membranes)
  • Bioengineered skin substitutes
  • Advanced biologics and growth factors
  • Specialist consultations and follow-up visits
  • Wound care supplies and dressings

We verify your coverage during your free eligibility check, so you'll know what to expect before treatment begins.

What if I don't have Medicare? What will it cost?

We work with many private insurance providers including Medicaid, VA benefits, and commercial insurance.

If you don't have insurance coverage, we can provide a personalized quote and discuss payment options or financing. The cost varies based on wound type, treatment plan, and duration of care. Contact us for a free consultation to discuss your specific situation.

Are there any out-of-pocket costs with Medicare Part B?

Medicare Part B typically covers 80% of approved services after you meet your annual deductible.

You may be responsible for the remaining 20% unless you have supplemental insurance (Medigap) or Medicaid to cover the difference. We'll review your specific coverage and any potential out-of-pocket costs during your eligibility check.

How quickly can I begin treatment?

Most patients are connected with a provider within 3-5 business days of submitting their request. Once matched, your specialist will schedule your first visit based on your availability—often within the same week.

We understand that chronic wounds require urgent attention, so we prioritize fast provider matching.

How long does it take to see results?

Most patients begin to see visible improvement within 4-8 weeks of starting regenerative treatments.

Complete healing time varies depending on wound size, depth, location, and your overall health. Your provider will monitor progress closely and adjust your treatment plan as needed to optimize healing.

Is the treatment painful?

Most regenerative treatments are minimally invasive and cause little to no discomfort. The application process typically takes 30-60 minutes.

Your provider will take steps to ensure your comfort throughout the procedure. Many patients report that the treatment is less painful than their chronic wound itself.

How often will I need treatment visits?

Visit frequency depends on your wound type and treatment plan. Most patients see their specialist weekly or bi-weekly for wound assessment, dressing changes, and additional regenerative applications as needed.

As your wound heals, visits may become less frequent. Your provider will create a schedule that works for your needs and healing progress.

What types of wounds qualify for treatment?

We specialize in chronic non-healing wounds that haven't responded to standard care for 30+ days, including:

  • Diabetic foot ulcers
  • Venous leg ulcers
  • Pressure sores (bedsores)
  • Post-surgical wounds that won't close
  • Amputation site wounds
  • Arterial ulcers
  • Traumatic wounds
  • Radiation injuries

Contact us for a free assessment if you're not sure whether your wound qualifies.

Do I need a referral from my doctor?

In most cases, no referral is needed to contact us and request a consultation.

However, Medicare and some insurance plans may require a physician referral or documentation of failed standard treatments to approve coverage for advanced regenerative therapies. Our team will work with you and your doctor's office to obtain any necessary documentation.

What areas do you serve?

We have a nationwide network of wound care specialists serving patients across the United States. When you submit your request, we'll match you with a board-certified provider in your area.

If we don't currently have coverage in your ZIP code, we'll do our best to connect you with nearby alternatives or add your area to our expansion list.

Can you treat me if I'm in a nursing home or assisted living facility?

Yes! One of the biggest benefits of our mobile wound care service is that our specialists come to you—whether you're at home, in a nursing home, assisted living facility, or skilled nursing facility.

We coordinate with your facility's staff to ensure seamless care.

What happens after my wound heals?

Once your wound has fully closed and healed, your provider will create a prevention plan to help reduce the risk of recurrence.

This may include skincare recommendations, lifestyle modifications, management of underlying conditions (like diabetes), and periodic check-ins. Preventing new wounds is just as important as healing existing ones.

Are regenerative therapies FDA approved?

Many regenerative therapies used in wound care are FDA-regulated as human cells, tissues, and cellular-based products (HCT/Ps). These include amniotic membrane grafts and certain cellular therapies.

Your specialist will only use approved, safe, and clinically proven treatments that meet regulatory standards.

Still Have Questions?

Our patient care coordinators are here to help. Contact us for personalized answers.