At Healix360, we are committed to protecting your health information. This notice describes how your medical information may be used and disclosed, and how you can access this information.
This Notice of Privacy Practices describes how Healix360 and our network of wound care specialists may use and disclose your Protected Health Information (PHI) to carry out treatment, payment, or healthcare operations, and for other purposes permitted or required by law. It also describes your rights regarding your health information.
We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.
All health information is stored securely using encrypted systems and access controls that meet or exceed HIPAA security standards.
Only authorized healthcare providers and staff involved in your care have access to your health information on a need-to-know basis.
We will obtain your written authorization before using or disclosing your health information for purposes other than treatment, payment, or healthcare operations.
In the unlikely event of a breach of your health information, we will notify you promptly as required by law.
Effective Date: January 1, 2025
Last Updated: January 1, 2025
We may contact you to remind you of scheduled appointments via phone, text, or email.
We may inform you about treatment options, alternative therapies, or health-related services that may be beneficial to you.
We may disclose health information to public health authorities for purposes such as preventing or controlling disease, injury, or disability, and reporting adverse events related to medical products.
We will disclose health information when required by federal, state, or local law, including court orders and administrative proceedings.
We may disclose limited health information to law enforcement officials in response to a court order, warrant, subpoena, or for purposes of identifying or locating a suspect or missing person.
We may disclose health information to government agencies authorized to oversee the healthcare system, including audits, investigations, inspections, and licensure activities.
We may disclose information to appropriate authorities if we reasonably believe you are a victim of abuse, neglect, or domestic violence, as required or authorized by law.
We may disclose health information to coroners, medical examiners, and funeral directors as necessary for them to carry out their duties.
Marketing communications (unless face-to-face or involving promotional gifts of nominal value)
Sale of your health information
Psychotherapy notes (if applicable)
You have the following rights regarding your Protected Health Information (PHI). To exercise any of these rights, please submit a written request to our Privacy Officer.
You have the right to inspect and obtain a copy of your health information, including medical and billing records. We may charge a reasonable fee for copying and mailing costs. In limited circumstances, we may deny your request, and you may appeal that denial.
If you believe your health information is incorrect or incomplete, you may request an amendment. We may deny your request in certain circumstances, but you have the right to submit a statement of disagreement that will be included with your records.
You have the right to receive a list of certain disclosures we have made of your health information within the past six years (excluding disclosures for treatment, payment, and healthcare operations). The first accounting in a 12-month period is free; we may charge a reasonable fee for additional requests.
You have the right to request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to your request except in cases where you paid out-of-pocket in full and you request we not disclose the information to your health plan for payment or healthcare operations purposes.
You have the right to request that we communicate with you about your health information by alternative means or at alternative locations. For example, you may request we contact you at work instead of home. We will accommodate reasonable requests.
You have the right to receive a paper copy of this Privacy Notice at any time, even if you previously agreed to receive it electronically. You may request a copy from our Privacy Officer or download it from our website.
You have the right to be notified if there is a breach of your unsecured health information. We will notify you promptly following the discovery of such a breach.
To exercise any of these rights, please contact our Privacy Officer in writing:
Privacy Officer: Healix360 Compliance Department
Email: privacy@healix360.com
Phone: 877-545-1300
Secure facilities, locked file cabinets, and controlled access to areas where health information is stored.
Written policies, staff training, risk assessments, and sanctions for policy violations.
Encryption, firewalls, secure passwords, and access controls to protect electronic health information.
Limited access to health information on a need-to-know basis, with unique user IDs and audit trails.
We reserve the right to change this Privacy Notice at any time. Any changes will apply to all health information we maintain, including information created or received before the change.
We will post the current notice on our website and make copies available at our facilities. The notice will include the effective date on the first page.
If you have questions about this Privacy Notice or need clarification about how we protect your health information, our Privacy Officer is here to help.
Healix360 Advanced mobile wound care specialists connecting patients with regenerative healing solutions. Medicare Part B accepted.
6618 San Fernando Rd Glendale Ca 91201
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